Shipping Policy

Delivery anywhere in Nepal — free over Rs 1,000 — and careful DHL despatch for orders beyond our borders.

Domestic Shipping (Nepal)

Delivery Charges

• Free shipping on orders over Rs 1,000
• Below Rs 1,000, delivery is quoted and confirmed on WhatsApp before despatch
• Delivered anywhere in Nepal
• Tracking shared once your order is despatched

Delivery Times

• Kathmandu Valley & major cities: 2–4 business days
• Other districts: 4–7 business days
• Remote areas may take a little longer

Delivery times are estimates and may vary with location, weather, and courier availability.

International Shipping

We ship worldwide via DHL. For orders outside Nepal, shipping is calculated on DHL rates for your destination and weight, and billed separately after your order is placed — so you always pay the true courier cost, nothing more.

Typical DHL transit: 5–10 business days, depending on destination and customs.
Import duties or taxes charged by the destination country are the customer's responsibility.
Full tracking is provided for every international parcel.

HOW INTERNATIONAL BILLING WORKS

Place your order as normal. We'll confirm the DHL shipping cost with you over WhatsApp or email before despatch — no surprises.

Order Processing

1–2 Days

Order processing

Quality Check

Each item inspected

Careful Packaging

Protective, considered wrapping

Most orders are processed within 1–2 business days. Each item is inspected and carefully packaged with protective layers so it reaches you exactly as intended.

Shipping Protection

We take full responsibility for your order until it reaches you. In the rare event that:

• Your package is lost in transit
• Items arrive damaged
• There's a shipping delay beyond our control

We will either reship your order or provide a full refund. Please contact us within 7 days of delivery for any shipping-related issues.